This page contains answers to common questions handled by our support staff, along with some tips and tricks that we have found useful and presented here as questions.

Note: In these answers we will follow a few shorthand conventions for describing user-interface procedures. Key combinations will be presented like this: Ctrl+Alt+Delete, which means that you should press and hold down the Control key, the Alt key, and the Delete key at the same time. Menu selections will be presented like this: File->Open, which means that you should open the File menu, and then make the Open selection.

1. How do I ... ? When I'm in the demo for a while, I get a message saying I can't open various files because I already have 50 files open. I can't close them like I normally can under regular windows operations. How can I close apps I'm not using so I can get into these other ones?
2. Where can I find ... ? the help system within an application
3. Why doesn't ... ? the help file for FileMaker Pro appear under "Help"?
4. Who is ... ? Robert Bloomfield and why should I trust him to develop professional applications for the Music Touring Industry?
5. What is ... ? the cost of the applications?
6. When is ... ? the final release of the applications
7. How do I ... ? create multiple tours within the same application
8. How do I ... ? Report Bugs and make suggestions
9. How do I ... ? General Setup and Preferences
10. How do I ... ? Watch The Video Tutorials
11. How do I ... ? Download The Video Tutorials

How do I ... Close files?

The Main Menu of each application contains a "Close Module" button and a ReadMe button, this will explain.

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Where can I find ... ? the help system

Select Help from the main menu or click on the little yellow "?" question mark icon generally found in the top left corner of EVERY TouringTools screen. This will take you to the Help System. From there, choose the application you want help with.

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Why doesn't ... ?

The help file for FileMaker Pro is not available to be "called" from within the application because FileMaker, Inc, decided to allow it to be. I have provided it with in the folder and you can access it by minimizing the application and double clicking on it. In the final release of my applications, you will be able to "call it" from within, only in the Windows Version. I am still working on a solution for calling it from within on the Mac side.

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Who is ... ? Robert Bloomfield?

You shouldn't! ;-)

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What is ... ? the cost of the applications?

This has yet to be determined

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When is ... ? the final release of the applications?

I simply don't know. I have projected many dates and for various reasons, missed them all. Therefore, I will only say that I am moving on the final release as fast as time permits. In the mean time, you are welcome to use the Demo versions, as they are, for as long as you like. They are fully functional and I will gladly extend the Time-Limit to anyone who requests it! Only the Beta applications are NOT fully functional.

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How do I ... ? Create Objects and Tours?

Watch the available video: Create Objects and Tours in TouringTools Applications.

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How do I ... ? Report Bugs or Make Suggestions?

Watch the available video: Documenter DB: Report Bugs and Make Suggestions.

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How do I ... ? Find General Setup and Preferences?

Watch the available video: General Setup and Preferences

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How do I ... ? Watch the Video Tutorials?

To Watch the available videos: Go Here

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How do I ... ? Download the Video Tutorials?

To download the available videos: Go Here

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