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If you are unhappy with your purchase,
you may return merchandise to
TouringTools.com for a refund within 30
days of receipt if in new, unused condition. You must call
615.941.5370 or email
buy at touringtools dot com to
obtain a return authorization number*. Please be aware that
unauthorized return shipments will be refused.
In the event
of a return, you are responsible for return shipping costs. We
suggest you obtain a tracking number for your return shipment.
Additionally, your original shipping costs will not be refunded.
Your refund will be issued upon receipt and inspection of the
product in our warehouse. Products must be returned in new and
unused condition.
Please allow 7-10 business days for the
credit to appear on your statement. If your original purchase was
made by check or money order, your refund will be mailed to your
original mailing address, unless otherwise requested.
If you
have received a defective product, please call
TouringTools.com at
615.941.5370 for assistance.
*We reserve the right
to refuse unauthorized items and items sent without an RMA number.
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P. S. Are you shopping just
for the lowest discount baggage price? We have it, guaranteed, with free
shipping (on US addresses orders over
$1000.00 USD). Also ... you really should be
mostly concerned with the quality and the service supporting your luggage
for your many traveling years yet to come. Our customers are not only our
friends, they're our life. |
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